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Return & Refund

At Hyperkix, returns or exchanges are allowed in certain circumstances. Products must be unworn, and in their original condition and packaging. All other apparel must be not be soiled and must be accompanied by original packaging intact to be eligible for refund, exchange or store credit. Returns, exchanges are not allowed for change of mind.

 

If you received a product different from the one that you ordered, sorry about that! Please Contact Us: sales@hyperkix.com.my within 14 days and we will be sure to get your ordered item!

 

Refund value is based on the product(s) purchased only. Shipping fee will not be refunded.

 

Note that the cost of the return parcel will be borne by you. We recommend shipping the parcel with the most cost-effective shipping method that is available, which includes tracking.

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